Correos electrónicos:

yroman@globaltranslationservices.com
yroman7@yahoo.com
ymroman@hotmail.com

Páginas web:

www.globaltranslationservices.com.mx, http://yoryetroman.language123.com/

Teléfonos:

331 249 2915 916 222 1361

Lengua de partida y lengua de llegada:

Espanol - Ingles
Ingles - Espanol

Especialidad:

Tenica
Medica
Mercadotecnia
Moda
Libros
General

Curriculum:

Yoryet Roman
Gdl Mobile: 331 249-2915
U. S. VM: (916) 222-1361
www.globaltranslationservices.com.mx
yroman@globaltranslationservices.com.mx


OBJECTIVE
A responsible and challenging position that will utilize my background and education, expand my knowledge, and offer opportunities for personal growth.

SUMMARY OF QUALIFICATIONS

• Translator/Interpreter Certificate– Spanish to English April 2000
• Customer service oriented, dependable and experienced in office duties
• Human Resources Certificate completed December 15, 2001
• Fire and Casualty License completed December 4th, 1999
• Life and Health Insurance License completed December 5th, 2002
• TEFL certificate July 2004 (English Teacher 1998 to present)
• Organizacion Mexicana de Traductores: Certificate Spanish to English
February 2008 – April 2009

EMPLOYMENT
English Teacher January 1998 to present (different institutions in Mexico and the U.S.)
Independent Contractor/Freelance; Provide my services at different companies as an English as a Second Language Teacher from beginner to advanced levels, as well as Business, English, Commercial English, Idioms, Conversation, Advanced Reading and Writing, Grammar, Phrasal Verbs, TOELF, TOEIC. Gained experience in various fields of the language as I’ve been teaching English for the last ten years. I have also provided my services as a Translator/Interpreter for 8 + years.

English/Literature Teacher 01/01 to 04/04
Santa Rosa High School
Santa Rosa, CA

Freelance Translator/Interpreter
I have worked as a freelance Translator Interpreter since January 1999

Employment Program Representative (Bilingual–Spanish/English) 01/13/01 to 05/20/04
9815 Goethe Rd
Sacramento, CA 95827
Review incoming documents, authorize payments, route documents to proper station, field office, or claimant, and provide interpretation services to monolingual customers. Other duties as assigned;
In my current Employment Program Representative (bilingual – Spanish) position, I’m responsible for providing interpretation services to Spanish speaking customers, conducting unemployment insurance eligibility interviews, interpreting and applying laws, policies, and precedent decisions consistently to individual cases, identifying possible false statements and
fraudulent claims and reporting to the Investigation Division for possible prosecution, resolving all eligibility issues surrounding claimant's unemployed status, determining claimant's eligibility for benefits, and informing claimant and employer of decision; paying claims; documenting all findings, actions, and decisions; assisting individuals in filing Unemployment Insurance benefit claims; independently reviewing, investigating, and determining eligibility for Unemployment Insurance benefits, in accordance with laws, regulations, and policies; and informing individuals of their rights and responsibilities under the Unemployment Insurance Program.

Office Manager 04/04/02 to 01/10/03
4700 Northgate Blvd. Suite 122
Sacramento, CA 95834
Duties: Responsible for relieving Senior Vice President of assigned administrative responsibilities, and for obtaining facts on which decisions or recommendations may be based. Making special studies and investigations and preparing administrative reports; assisting in interpreting departmental policies to operating divisions; assisting operating heads on administrative problems and procedures; making studies and evaluations of operating programs and procedures; operating effectiveness, supervising and reviewing the work of the staff. Reviewing documents, and routing them to proper staff. Accounting Bookkeeping, bank reconciliations, scanning files, data entry, creating monthly newsletters and updating calendar for upcoming events, compliance, supervision, and dealing with vendors, billing assigning copy codes, fax codes, phone usage codes, voice mails, preparing for audits, work on projects, setting daily priorities and deadlines, review life insurance and life applications, keeping forms updated, work with approximately 150 independent agents, answering phones.

Bilingual Allstate Insurance Agent – License #0C80537 12/04/98 to 03/27/02
Office locations: Sebastopol, Petaluma, and Carmichael
Allstate Insurance
4826 El Camino Ave.
Carmichael, CA 95608
Duties: Verifying compliance with the binding requirements for the Allstate Insurance policies. Ensuring that all documents are properly interpreted for English and Spanish speaking customers. Also attending training to maintain insurance sales skills up to date. Homeowners, vehicle, Mexican, motorcycle, motor home, mobile home, boat, condominium, renters and business insurance, constant customer relation and computer update training. Record the customer’s name, addresses, telephone number, occupation, marital status, financial stability, and other related information in compliance with the Allstate insurance requirements into the database. Maintaining accounting balances up to date, performing personal credit checks to determine financial stability. Respond to telephone inquiries from the public and other Allstate agencies regarding new changes in the industry. Direct calls to appropriate staff, file confidential materials into the office personnel files.

EDUCATION
Santa Rosa High School
High School Diploma
Sacramento State University
COMPUTER SKILLS – Microsoft Word, Windows, WordPerfect, Excel, Microsoft Access, Quickbooks, Internet, Scanner and outlook, Word fast,
REFERENCES – Will be provided upon request